Service IT

Service IT is an integrated IT solutions and managed services provider that can build and manage IT infrastructure solutions for enterprises in Brazil, Argentina and Chile.

About Us

img-a_empresaService IT is specialized in IT infrastructure solutions with components from the leading technology manufacturers in the world.

We build HW and SW solutions that support the most important applications of our customers.

We implement solutions designed with certified professionals. We monitor and manage your IT infrastructure with our operations center.


1995 – Service Foundation in Porto Alegre
1995 – Sale with IBM implementation services
1996 – Geographic Expansion: Curitiba
1997 – Managed Services
1998 – Geographic Expansion: São Paulo
2001 – Virtualization Solutions – VMware
2001 – Geographic Expansion: Buenos Aires
2006 – New manufacturers: Oracle and EMC
2007 – Geographic Expansion: Rio de Janeiro
2009 – Unification of the company
2011 – Business Units
2014 – Geographic Expansion: Chile




Our Values

Customer commitment: Exceed the expectations of our customers. Pursue excellence and innovation in everything we do. This is the priority of every employee and the purpose of each job.
Integrity: Be consistent our colleagues and customers, generating reliable, long-term relationships.
Humanization: Stimulate personal and professional growth of each employee. Live with the differences, respecting diversity and contribute to social relationship.
Teamwork: Share ideas strongly believing in the power of teamwork.
Strength: Maintain stability of our business with perseverance in our strategy, growing and creating values.
Social Responsibility: Contribute to the conscious and sustained development of society, with citizenship and respect for the environment.


Provide technology solutions and services through qualified professionals and aggregate knowledge to our customers in order to exceed their expectations.


Be a leading IT consulting and solutions company in Latin America, adding maximum value to customers while maintaining a long and profitable relationship for both.



In 20 Years, Service IT has won several awards:


  • GOLD Partner 2016 – Service IT Brazil and Argentina – Veeam
  • Dell Premier Partner 2015 – Service IT Brazil – Dell
  • Best Companies to Work For in Brazil – IT and Telecom in 2006, 2007,2008, 2013 and 2015 – GREAT PLACE TO WORK
  • Best Places to Work in the South – Medium and Small – Service IT – Rio Grande do Sul in 2013 and 2015 – GREAT PLACE TO WORK
  • TI Highlight Company – Informatics 2015 – Service IT Paraná – SUCESU
  • Excellence Partner of Red Hat in 2015
  • GOLD Partner 2015 – IT Service Brazil and Argentina – EMC
  • Innovation Partner – Service IT Argentina – Argentina VMware
  • Quality Professional Award 2015 – Service IT Argentina – IBM
  • Human Being Oswaldo Checchia 2014 – Modality: People / Organization Management
  • XTREAM BET – Recognition for Performance, Commitment and Business 2014 – IT Service Argentina – EMC
  • Outstanding Sales Performance Partner Oracle 2014 – Tech Sao Paulo
  • Outstanding Sales Performance Partner Oracle 2014 – Engineered Systems
  • Best Performance 2014 VMware – Service IT Argentina – Avnet
  • Partners Top Performers 2013 – Service IT Argentina – Avnet
  • Avnet – Best Partner 2013
  • EMC Partner Services Quality Award for 2013
  • Best Performance in Private Market 2013 – CTIS
  • Partner Network Specialized Latin America Awards 2013 – Oracle
  • Partner of the Year – Brazil 2012 – EMC
  • Partner Network Award – Service IT Argentina 2012 – VMware
  • Best Indirect Sales Partner of Sao Paulo 2012 – Oracle
  • Oracle Platinum Partner 2012 – Oracle
  • Emerging Market Partner of the Year 2011 – VMware

Service IT has overcoming challenges, ensuring a solid position at IT market in Brazil. Currently, the company has offices in Porto Alegre, Sao Paulo, Rio de Janeiro, Curitiba, Buenos Aires and Santiago with a structure ready to serve all Latin America.


Be part of a team of exceptional people, highly motivated and committed. Our members have a key role in providing products and services for our customers.


  • Especialista Linux (SP)
  • Especialista SQL/Sybase (SP)
  • Especialista SharePoint/Exchange (SP)
  • Analista de Storage EMC  – Pleno (SP)
  • Analista de Marketing (SP)
  • Gerente de Contas – Sênior  (SP)
  • Arquiteto de Soluções Oracle (SP)
  • DBA Oracle  – Sênior (SP)
  • Estágio Suporte à Àrea de Vendas (SP)
  • Estágio em Recursos Humanos
  • Gerente de Contas Governo – Sênior (RS)
  • Analista de Processos (RS)
  • Analista de Departamento Pessoal (RS)
  • Estágio Desenvolvimento (RS)
  • Arquiteto de Soluções IBM (PR)
  • Estágio TI  (PR)
  • Especialista Mainframe (RJ)
  • Arquiteto de Software – SEFAZ (AL)



Service IT manages, monitors and supports your IT infrastructure while you focus on your business.

Managed Services

Our Operations Center monitors your IT environment at your private or public cloud, taking proactive actions to keep it always in operation. The ticketing is managed by an ITSM software in the cloud that triggers our services and and can be monitored by your company.

The incidents are handled by our certified professionals to quickly restore the operating environment. And we have a team that resides in your company to operate locally and manage your IT.

24 x 7 Availability
Latin America Operational Center
Single Point of Contact
ITSM in the cloud
ITIL Process


An IT system integrator that represents various manufacturers have the ability to evaluate unconditionally your IT Infrastructure, offering improvements that combine the best technology available at the ideal cost.

SERVICE IT has a methodology that seeks information on your current infrastructure and suggests alternatives for growth capacity, high availability, disaster recovery, backup and many other appropriate needs faced by companies.



Our skill in Information Security helps customers to optimize
their applications against advanced threats and protect their
critical assets , their mobile devices and cloud .
We build solutions for data protection and business continuity
through the integration of specialized technology , processes and people .

Security information data analysis
Identity and access management
Application Security
Advanced security and threat protection
Fraud protection
Data security
Infrastructure Protection



To buy IT infrastructure as a service, inside or outside of your Datacenter, is a trend for any company seeking agility and scalability. Cloud solutions offers processing capabilities, storage and applications to match specific needs of your business.

Is the modernization of the IT, providing services from a centralized infrastructure. On Public Clouds this service is provided from a Datacenter outside of your company and to several customers simultaneously. On a Private Cloud, the services are dedicated to your company, in a data center on premises or in an infrastructure provider.

A hybrid cloud is a computing environment where the IT services are seamless provided by resources in a public and in a private cloud at the same time.



Big Data has become the basis for the creation of new levels of business value across the market competitiveness.

With storage, logical analysis and integrated applications, Big Data helps to push efficiency and quality, and customized products and services, producing higher levels of satisfaction and customer experience



Service IT is an expert in designing solutions for IT infrastructure with components from the world’s leading manufacturers.


EMC is a global leader in enabling companies to transform their IT. With innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset – information – in a more agile, trusted and cost-effectively.

Service IT aligned with the strategy of EMC operates in a consultative manner in their projects ensuring the best deal for our customers.



Check one of our success cases: Hering

Visit the website EMC



In Brazil since 1999, Dell maintained for 11 years the top position in the server market, offering products, services and software to clients of different profiles – from end users to large enterprises. Dell offers innovative technology and services that businesses can thrive in the business environment and have the power to do more.

An example is the new version of 13G PowerEdge servers that meet the business demands for better IT performance meets the major market trends such as mobility, analysis of large volumes of data, cloud solutions, among others.

– Enterprise Solutions
– Servers
– Networking

Visit the website Dell


Oracle has many solutions beyond the database, where is the world leader.

Exadata, part of the Engineered Systems family, is the equipment that accelerates database processing and allows significant gains in the results of batch and online processes.
Service IT is expert on Engineered Systems in Latin America, which also includes the Exalogic and Exallytics.

– Exadata
– Exalogic
– Database
– Golden Gate

Check one of our success cases: SPC Brasil

Visit the website Oracle



VMware is the leading virtualization platform in the world. Service IT was responsible for introducing this technology in Latin America in 2002 and since then has been involved in major projects of consolidation and virtualization of IT infrastructure.

– vSphere
– vSom
– vCloud
– AirWatch

Check one of our success cases: Bridgestone

Visit the website VMware


Red Hat

RedHat is a world leader in open source solutions, including Linux, middleware, virtualization and storage. Service IT offers most of the open source products developed by RedHat.

– RHEL – Linux

– JBOSS – Middleware

– OpenStack – Cloud

Visit the website Red Hat



The portfolio includes platform and applications on cloud to enable enterprise IT to replace costs of manual tasks, time-consuming and inefficient automation without human intervention.

It creates service experiences to the user very easy to use, and also helps IT to extend the service model and manage the relationships with third party service.

Composed by one registration system and one architecture provides perfect automation to the company.

– Service iT has become a managed service provider (MSP)

– ITSM Solutions

Visit the website ServiceNow


IBM has solutions of HW, SW and services for various business needs. Service IT is specialized in AIX servers (Power systems), mainframe (Z systems), and integrated servers (Pure systems), in storage solutions (disk and tape), high availability and backup.

– Power
– Flash Systems
– Pure Systems
– Mainframe
– Softlayer (Cloud)

Check one of our success cases: CPFL Energia

Visit the website IBM



Veeam® the solution provider to more than 110,000 customers worldwide, allows your company to continuous availability (Always-on Business), providing solutions that deliver availability to Modern Data Center with high speed data protection and recovery, a true bestseller in virtual machines back up.


– Veeam Backup & Replication
– Veeam Backup Management Suite
– Veeam Management Pack (MP) para System Center
– Veeam Backup Free Edition
– Veeam Task Manager para Hyper-V
(in English)
– Veeam ONE Free Edition
– Veeam Stencils
– Veeam Report Library para System Center


– Veeam Backup Essentials
– Veeam Backup & Replication Cloud Edition
– Veeam ONE

Visit the website Veeam



The origin of Riverbed was network acceleration. His first device, Steelhead, optimizes the use of WAN allowing remote offices, stores, call centers, to communicate with the main Data Center efficiently and quickly, even in places where the network link is precarious. Today Riverbed’s portfolio includes devices for acceleration and application management and storage.

– Network acceleration – SteelHead
– Performance management – SteelCentral
– Storage acceleration – SteelFusion

Visit the website Riverbed



SERVICE IT is very proud of the relationship made with their customers throughout its history. It is the success of these businesses that validates the seriousness with which we treat each project in each company. So, nothing better than let our customers to tell our success stories:

Banrisul_1404(Português do Brasil) Banrisul virtualiza ambiente de tecnologia com auxilio da Service ITMore
TUPY(Português do Brasil) Service IT apoia projeto de atualização de infraestrutura de armazenamento da Tupy para suportar novo ERPMore
Logo(Português do Brasil) PST Electronics implementa nova plataforma de desenvolvimento com apoio da Service ITMore
modelo-case(Português do Brasil) Segesp-AL implanta sistema de gestão de patrimônio com apoio da Service ITMore
Krtooon(Português do Brasil) Kroton investe em expansão das ferramentas de aprendizadoMore
dufrioSupported by ServiceIT, Dufrio invests in EMC solution disk backupMore


Service IT is proud of acquire Alliances.